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Q&A

Everything you need before you lock in.

Carlos' word: if the answer is not on this page, hit Contact. The book always answers.

What is a preorder?

A preorder means your hoodie is produced as part of a limited batch run after you order — it is not sitting on a shelf. Joining the preorder list (your email) unlocks checkout; production starts once the list fills, and your hoodie ships on the preorder schedule.

When will my preorder hoodie ship?

Estimated 2–3 weeks from your order date. That is an estimate, not a guarantee — if the schedule shifts, you will hear it from us first.

What is the QR code on the sleeve?

A printed sleeve patch with a QR code that scans straight to this store (locked-in-athletics.com). New people scan it off your sleeve and become customers on the spot.

What is the print on the back?

Each hoodie's back carries the BMV winner-betslip design — a bold "WINNER • PAID" betslip graphic in the design's style. Front is the BMV logo with Carlos the Bookie; back is the slip.

Who is Carlos the Bookie?

Carlos the Bookie is the Burger Machine VIP mascot — the mob-style bookie in the pinstripe suit and fedora, cheering your wins from the front of every preorder hoodie.

What sizes and colors are available?

Sizes S–3XL and colors Black, White, Navy, Heather Grey, Red — you pick both on the Stripe checkout page. Athletic fit: size up for an oversized look.

What is the returns policy?

No returns after 3 days from delivery. Preorder orders can be cancelled for a full refund any time before production begins. Full details on the returns page.

How does payment work?

Secure checkout through Stripe. Your shipping address is collected at checkout, sales tax is calculated automatically where applicable, and promo codes are accepted. We never see or store your card details.

How do I join the preorder list?

Drop your email (name optional) in the preorder section on the home page. Your email is required to unlock preorder checkout — once you are on the list, all 8 hoodies are open for ordering on this device and any device where you sign in again.

How do I track my order?

Tracking is emailed to you as soon as your order ships. Check your spam folder, then contact drannamella@gmail.com if it is missing.